Life Alert ®
West Los Angeles Office




(since 7/3/2008)

39089 Real Life Emergencies From Life Alert ® Members

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to Life Alert by our thankful members.

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I pushed the button on my [Life Alert] pendant and a rep. came on the line. I told her my problem and she stayed on the line with me until the paramedics came. She stayed with me the entire time. Very efficient and pleasant.

C.M., Springfield, MA

It was a scary experience when I rolled out of my bed and broke my sternum on the radiator. I called Life Alert and they quickly responded and sent help. They inquired to me about how to get into my house and stayed with me until help arrived. Thank you!

M.B., Bergenfield, NJ

I fell on 7/13/18 in my closet holding on to my walker. I landed on my back – could not get up. I then realized I had my Life Alert on – so I pushed the button and the fire rescue came in a few minutes – yelled to them where the key was – they came in, raised me up, and said that I had to go to the hospital. Life Alert was awesome – saved my life.

B.S., Miami, FL

I am a 91 year old woman and several times I have been stuck outside or I have fallen on the floor, and without Life Alert I don’t think I would have made it. Life Alert and the firemen are angels and I appreciate them.

J.F., Fort Worth, TX

I am the daughter-in-law. Over the past year father-in-law has had several instances, both at home and while out, when he has had need to push his button. The response time, efficiency and helpfulness of Life Alert has been nothing short of awesome! Definitely am a proponent of people utilizing your service.

R.M., Orange Cove, CA

I tripped on the rug at the back door, landing on my knees and face with coke flung all over the laundry room and kitchen. I’m unable to get up off the floor. But in my purse is the Life Alert GPS. I pushed the button; a very nice lady answered and it only took 5-10 minutes for the men (also very nice) to respond. They brought a gurney, though I refused it. They also took my vitals, asked me a lot of questions, and one of them even mopped up coke from my kitchen… oh, and got me on my feet making sure I was fine. Thank you, Life Alert, for your quick, effective, professionalism.

B.T., Deer Park, TX

My mother fell in her bathroom and was unable to get herself up from the floor. She pressed her pendant to let Life Alert know she needed help. Because mom was in the bathroom she was able to hear the Life Alert operator but the operator could not hear mom (weak voice of mom’s and distance from the unit). The operator contacted our local emergency medical team. They were able to get to mom, help her up off the floor, and transport her to the hospital. What impresses me the most is how calm, caring, and professional the Life Alert operator was, and always is, not only with my mother but also when he/she is contacting me to inform me of my mother’s emergency…and when I receive a follow up call to keep me updated on my mom’s status. Thank you, Life Alert, even though we’ve never met face to face we know you are there when my mom is in an emergency and is in need.

C.K., Springfield, OH

My father had trouble breathing, so Life Alert was called. The rescue squad arrived and started treating my dad. He was admitted to the hospital with pneumonia. Thank you for everything you did for my father.

H.H., Bellevue, NE

Following breakfast I felt a sharp stabbing pain in my right shoulder blade, however, like in past episodes the past couple years, the pain did not let up. Being alone I felt it was time to push Life Alert…just possibly it was my heart. I have a pacemaker and have A-fib. The Life Alert team were so understanding and helpful. Thank you.

D.B., Epping, NH

My 95 year old mom lives alone. She fell and everything worked just the way it should. She is very hard of hearing, so I had told her to make sure she just kept telling them that she needed help even if she couldn’t hear (or understand) what they were saying. She pushed her pendant button and Life Alert did the rest!

J.M., Saint Paul, MN

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